TapSOS Voice Assistant for Accessible 999/112 Requests

TapSOS Voice Assistant brings emergency access into the world of ambient computing. Inspired by mainstream voice-assistant experiences like Alexa, Siri, and Google Assistant, this solution allows users to initiate an emergency request simply by using a wake phrase or a minimal interaction when they cannot physically reach or operate a phone.

The system is designed for people who face barriers with traditional voice calls, touchscreen interfaces, or text-based services, such as individuals who are blind or partially sighted, users with communication differences, or those who have fallen, collapsed, or are otherwise unable to reach their device.

Once activated, the assistant guides the user through a highly streamlined, conversational, voice-first emergency flow, featuring:

• Hands-free operation using wake words or connected smart speakers

• Accessible spoken prompts with screen-reader-level clarity

• Automatic emergency type classification using short, natural speech

• Location capture via device or known home address

The project will prototype a safe, privacy-respecting emergency flow integrated with a voice-assistant style interface, demonstrating how future emergency contact pathways could exist within smart-home ecosystems, mobile phones, wearables, and other always-on devices.