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CareLingua by CoreCognitics UK

CareLingua is an AI-powered, telecom-enabled accessibility solution that allows non-native speakers to securely access and understand their medical records in their own language — through voice or text.

Users can call a phone number, use a web widget, or access a mobile app to authenticate themselves and interact with an AI agent that:

  • Reads and explains medical records in the user’s preferred language

  • Converts complex medical terminology into simple, understandable language

  • Supports both spoken and written interaction, enabling inclusive access for users with low literacy or visual impairments

By leveraging AI-driven translation, summarization, and conversational voice interfaces, CareLingua removes language and accessibility barriers in healthcare communication, ensuring that everyone can understand their health information clearly and confidently.

Key Features:

  • Multilingual voice and chat AI agent

  • Secure user authentication (phone/app-based)

  • AI-powered medical record translation & simplification

  • Telecom-based access (call-in number, IVR, widget, app)

  • Designed to align with EU Accessibility Act (EAA) principles

Impact:
CareLingua empowers patients, improves healthcare outcomes, reduces miscommunication risks, and promotes inclusivity by making critical health information accessible to everyone — regardless of language or ability.