CareLingua is an AI-powered, telecom-enabled accessibility solution that allows non-native speakers to securely access and understand their medical records in their own language — through voice or text.
Users can call a phone number, use a web widget, or access a mobile app to authenticate themselves and interact with an AI agent that:
Reads and explains medical records in the user’s preferred language
Converts complex medical terminology into simple, understandable language
Supports both spoken and written interaction, enabling inclusive access for users with low literacy or visual impairments
By leveraging AI-driven translation, summarization, and conversational voice interfaces, CareLingua removes language and accessibility barriers in healthcare communication, ensuring that everyone can understand their health information clearly and confidently.
Key Features:
Multilingual voice and chat AI agent
Secure user authentication (phone/app-based)
AI-powered medical record translation & simplification
Telecom-based access (call-in number, IVR, widget, app)
Designed to align with EU Accessibility Act (EAA) principles
Impact:
CareLingua empowers patients, improves healthcare outcomes, reduces miscommunication risks, and promotes inclusivity by making critical health information accessible to everyone — regardless of language or ability.